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Terms and Conditions


General Terms and conditions:

  • Membership privileges are valid for 1 year from the sign-up date.
  • Individual terms and conditions can be viewed online at hayatskytowers.com

Hayat Sky Towers is committed to protecting your privacy in compliance with the 2012 Data Privacy Act of the Philippines, its Implementing Rules and Regulations, and other issuance of the National Privacy Commission.

This statement outlines how we collect, use, retain, disclose, and dispose of your personal information, as well as the security measures we have employed to protect the privacy of your information. In addition, it also enumerates your rights as a data subject and how you can exercise these.

We may amend this statement from time to time and the updated version shall apply and supersede all previous versions. We will inform you through email to keep you up to-date on the changes in our privacy policy.


A. Collection of Personal Data

We may collect your personal information during sales calls, mall exhibit or voucher sale to use your information for the purposes mentioned in Section B.

You have the option to choose which personal information you are comfortable to share with us. However, if you choose not to provide the personal information that we need/mandatory in processing your application, we may not be able to process your application.


B. Use of Personal Data

Your personal information will be used throughout Hayat Sky Towers for the following purposes:

  • Marketing Purposes. Using your contact information, we may send you e-mails or texts regarding our promotions or special offers. It is however our intention to only send you marketing communications that you may want to receive. Therefore, every time you receive an e-mail or text, we will provide you with the option to subscribe or unsubscribe to all our future communications.
  • Financial Audit. In preparing our financial reports, we will or may provide documents or files that may bear your personal information to our external auditors, who are engaged to check for the consistency, accuracy, and validity of our financial records.
  • Feedback Summary. Your Personal Data and feedback on our products and services will be collated by our sales Department to determine areas for improvement, recognize commended peers, and to address your concerns as our valued customer.

C. Sharing and Disclosure of your Personal Data

We ensure that personal information shared through email or by any other electronic means are protected with the controls employed within our IT systems and with the other controls in place to mitigate the risk of data breaches. We ensure that all our employees within our property are well informed of the Data Privacy Act and their responsibilities as Personal Information Controllers/ Processors, particularly in receiving and transferring information.


D. Retention and Disposal of your Persona Data

We may retain your personal data in various forms such as paper file or electronic file. Only authorized personnel and you are allowed to access your personal data for security purposes. All your personal data collected will be filed in a designated folder, which will be stored in a locked storage room for the security and protection of your personal information, or IT Systems, which are secured, and access is limited to authorized employees only. We will keep your personal information within 3 years of the date of your last transaction with us or as long as required by law or regulation.

After the retention period specified above, we are no longer responsible for keeping and providing you with your Personal Data/documents. Personal Data will be purged through shredding or in any other manner which would prevent further processing of your Personal Data, if disposal is approved by authorized officers.


E. Your rights as Data Subjects

Hayat sky Towers acknowledges your rights as data subjects. Thus, customers are entitled to perform any of the following:

  • Request a copy of your information or access your information,
  • Request for the correction/rectification or deletion of your information,
  • Object/Restrict processing of your information, and
  • File a complaint with the National Privacy Commission (NPC).

For further knowledge and reference about your rights as data subjects and how can you exercise them, you may visit NPC’s official website at https://privacy.gov.ph/.


F. Notification in case of breach

In the event your Personal Data is breached, we are prepared to follow any laws and regulations which would require us to notify you of such breach including the quality of information affected.


"I hereby agree to provide my personal and sensitive information as defined by the Data Privacy Act of 2012 (R.A. 10178) to Hayat sky towers for it to be processed in relation to my transaction in accordance with the privacy statement above and their policies and procedures. This agreement shall be valid from the date of my first transaction until the period of my personal information disposal as stated above, or until such time that I submit a written revocation or cancellation of this agreement to the hotel, whichever comes first. By signing this Consent Form, I hereby acknowledge that the data provided is accurate and correct.  I also confirm that I have fully read and understood the context of this Data Privacy Statement of Hayat Sky towers."